Susan, I can't help but feel this is all suspicious. I got DSL through Verizon just before (un)FairPoint took over. Since their "leadership" I noticed a sometimes slower connection, but so far have never lost it. Verizon was fantastic in setting me up initially with unbelievable customer service. What a different place we're in now. My one call to Fairpoint was met with a really rude woman who clearly was frustrated and came across very UN-customer service. I'm looking for alternative internet and landline connections. Stay in touch with us, all best
My field is telecommunications in Maine. I am responsible for several millions of dollars of equipment.
Fairpoint service provides us with at least the same level of service I could expect from a $19.95 cent cd player bought at a Wal-Mart discount bin, on a good day. The employees are excellent, the management and the billing are beyond ugly.
2 comments:
Susan, I can't help but feel this is all suspicious. I got DSL through Verizon just before (un)FairPoint took over. Since their "leadership" I noticed a sometimes slower connection, but so far have never lost it. Verizon was fantastic in setting me up initially with unbelievable customer service. What a different place we're in now. My one call to Fairpoint was met with a really rude woman who clearly was frustrated and came across very UN-customer service. I'm looking for alternative internet and landline connections. Stay in touch with us, all best
My field is telecommunications in Maine. I am responsible for several millions of dollars of equipment.
Fairpoint service provides us with at least the same level of service I could expect from a $19.95 cent cd player bought at a Wal-Mart discount bin, on a good day.
The employees are excellent, the management and the billing are beyond ugly.
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