Wednesday, November 27, 2013
Verizon Wireless: 4 Days of Harassment
The first call came in on Saturday. A young woman (with a southern accent so thick I really could have used an interpreter) called to harangue me about the overdue balance on my phone. My payment was 10 days late. The amount that was unpaid was $66.18. If I didn't pay up promptly, they might suspend my service AND charge me a reconnection fee. At
I explained that the bill would be paid the following week, before the holiday.
The call was followed up by a text message.
There was a call on Monday. And another text message.
There were 2 calls on Tuesday.
All this for $66.18
I've had an account with Verizon wireless for at least a decade. I'm hardly ever late with a payment, and I always pay.
Yet Verizon was so desperate for $66.18 that they felt the need to dun me repeatedly over a 4 day period.
It's unseemly. And it's what we get for having a lousy telecommunications network in our state, giving Verizon a monopoly. Monopolies breed corporate bullies.
PS - I sent the check out on Monday.